Voice adds another way to explore AI customer service. The Nexional phone-agent module includes a real-time conversation preview in the browser.
Test before defining the connection
The preview uses WebRTC to talk to the agent from the panel. Configure voice, language, greeting and instructions to explore how the experience fits your business.
It also includes duration controls and usage records. The preview helps review agent behaviour and refine instructions.
What is available and what comes later
The documented capability is the in-browser voice preview. External telephony, including Twilio, is listed as a later phase. This does not represent an already connected phone system.
If your business needs phone-based service, we review requirements and availability before defining a proposal.
Discover the module
Voice agent