Email is part of your customer relationship. A confirmation, appointment question or quote request belongs in your workflow.
One account, defined features
The Gmail integration connects one or more accounts through OAuth. Enabled features determine required permissions and which account each automation uses.
With Email Inbox enabled, your team can read, manage, compose and reply to email from Nexional. AI bot mode provides configurable enquiry automations.
From event to email
Bookings can trigger confirmations, change notifications, cancellations and email reminders. The quotes module can send results to customers. Gmail and SMTP provide sending options based on your configuration.
Inbox and sending are different capabilities
Inbox management currently uses Gmail. SMTP sends transactional emails but does not replace Email Inbox reading and management. Other inbox providers require availability confirmation.
We review these connections during discovery to define what gets automated and when your team should step in.
Discover the module
Email Inbox